LumaResume

Frequently Asked Questions

Everything you need to know about LumaResume. Can't find what you're looking for? Contact our support team.
All (38)
Getting Started (5)
Pricing & Plans (5)
Features & Usage (5)
LR-AI & Quality (4)
Cover Letters (3)
Job Tracking (2)
ATS Optimization (3)
Exports & Downloads (2)
Account & Privacy (3)
Troubleshooting (3)
Billing (3)

Getting Started


LumaResume is an LR-AI powered resume builder that tailors your resume to specific job descriptions. Simply paste a job posting, and LR-AI will create an optimized resume that highlights relevant skills and experience, increasing your chances of passing ATS systems and landing interviews.


1. Create a base resume with your complete work history and skills
2. Paste a job description from any job board (LinkedIn, Indeed, etc.)
3. LR-AI analyzes the job requirements and your background
4. Generates a tailored resume optimized for that specific role
5. Customize further if needed and download as PDF/DOCX

LR-AI identifies keywords, required skills, and responsibilities in the job posting, then optimizes your experience to emphasize relevant achievements.


No! You can start from scratch. Our platform guides you through creating a base resume step-by-step: personal information, work experience, education, skills, and optional sections. However, if you have an existing resume, you can use it as a reference to speed up the process.


First time (base resume): 15-20 minutes. Each tailored resume after that: 2-3 minutes. Cover letter generation: 1-2 minutes. Once you have your base resume set up, creating job-specific versions is incredibly fast.


Yes, for job applications. While ChatGPT is a general tool, LumaResume is purpose-built for resumes:

  • Professional templates

  • Built-in ATS optimization

  • Automatic job matching

  • Version control

  • PDF/DOCX export

  • Cover letter regeneration with customization

  • Application tracking

ChatGPT requires manual prompting, formatting, and copy-pasting with no templates or structure.

Pricing & Plans


Free Forever includes:

  • 3 LR-AI resume tailorings/month

  • 3 resume analyses/month

  • 3 cover letters/month

  • Unlimited base resume storage

  • Unlimited job description saves

  • 1 ATS-optimized template

  • Match score analysis

  • PDF export (small watermark)

  • Chrome extension for job imports

Perfect for casual job seekers or testing the platform.


Pro includes everything in Free, plus:

  • 50 LR-AI resume tailorings/month

  • 50 resume analyses/month

  • 50 cover letters/month

  • Unlimited base resume storage

  • Unlimited job description saves

  • All 3 professional templates

  • Match score + keyword analysis

  • PDF + DOCX export (no watermark)

  • Chrome extension for job imports

  • Job application tracking

  • Priority LR-AI processing

  • Email support (24hr response)


Each time you generate a tailored resume from a job description, it counts as 1 toward your monthly limit.

What doesn't count:

  • Editing existing resumes

  • Changing templates

  • Re-downloading

Only new LR-AI generated tailored resumes count. Limits reset on the 1st of each month.


Yes, absolutely. No contracts or commitments. Cancel from your account settings anytime. You keep Pro access until the end of your current billing period, then automatically downgrade to Free tier. Your data stays safe – nothing is deleted.


All purchases are final – no refunds. However, you can cancel anytime to stop future charges, downgrade to Free tier if Pro isn't needed, and use the Free tier indefinitely (no credit card required). We recommend starting with Free to test the platform before upgrading.

Features & Usage


Base Resume is your complete professional history (all skills, jobs, achievements) – your master document you update once. It's not sent to employers (too generic). Tailored Resume is created from your base resume + specific job description, with AI-rewritten content to match job requirements, highlighting only relevant experience, and optimized for that specific role. This is what you send to employers. Think of it like: Base resume = your closet | Tailored resume = outfit for a specific occasion.


Yes! You can edit tailored resumes while they're in draft mode (before finalizing). LR-AI provides a strong starting point, but you have full control to edit any section, add or remove bullet points, adjust wording to match your voice, and reorder content. Once you finalize a resume, it becomes read-only for export. Note: Performance scores (match score, keyword analysis) are saved from the initial LR-AI generation — manual edits won't trigger a score recalculation. Many users do a 70/30 split: 70% LR-AI generated, 30% personal refinement.


Free tier: 1 ATS-optimized template (Classic). Pro tier: All 3 professional templates — Classic, Modern, and ATS. All templates are designed to pass ATS systems while looking polished for human reviewers.


You can, but we don't recommend it. Generic resumes get rejected 75% more often than tailored ones. ATS systems look for specific keywords from the job description, recruiters spend 6-7 seconds scanning and want to see relevant experience immediately, and one-size-fits-all resumes don't stand out. Our recommendation: Create a tailored version for each job (it only takes 2-3 minutes with LR-AI).


Resume analyses show exactly which keywords and skills to add to match a job. Since this detailed feedback helps you improve your resume manually, we cap analyses at the same limit as tailorings — think of it as 3 diagnoses plus 3 fixes on the Free plan (50 each on Pro). This ensures fair usage while still giving you actionable insights.

LR-AI & Quality


Never. LR-AI is built on a strict honesty principle.

✅ What LR-AI DOES:

  • Rewords your existing experience using job description language

  • Reorders skills to prioritize what's most relevant

  • Optimizes bullet points with industry keywords

  • Scores your fit honestly (even if the number is low)

❌ What LR-AI NEVER does:

  • Adds skills you don't have

  • Invents work experience or achievements

  • Claims expertise in technologies not in your resume

  • Fabricates metrics or results

If a job requires Python and you don't know Python, we won't add it. Your match score might be lower, but it's honest—and you won't fail the technical interview.


LR-AI uses state-of-the-art language models fine-tuned for resume writing.

Key advantages:

  • Better understanding of job descriptions

  • More natural professional writing

  • Accurate keyword matching

  • Contextual awareness of industry norms

  • Fewer errors than generic AI tools

We've optimized LR-AI specifically for resume tailoring, which generic AI tools don't do.


While LR-AI is highly accurate, you should always review and edit:

  • Check for factual accuracy (LR-AI shouldn't invent experience)

  • Verify dates and company names are correct

  • Ensure technical terms are accurate for your industry

  • Adjust tone if needed

You have full editing control – treat LR-AI output as a strong first draft, not final copy.


Yes. LR-AI is trained on vast amounts of industry-specific content:

  • Tech: Software development, data science, DevOps

  • Business: Marketing, sales, operations, finance

  • Healthcare: Nursing, medical, clinical

  • Creative: Design, writing, media

  • Engineering: Mechanical, electrical, civil

  • And 50+ other industries

LR-AI adapts language, keywords, and emphasis based on the job field.

Cover Letters


After creating a tailored resume:

  1. Click 'Generate Cover Letter' button

  2. Choose your settings:

    • Tone: Professional / Enthusiastic / Confident / Conversational

    • Length: Short (250 words) / Medium (350 words) / Long (500 words)

    • Focus: Skills / Experience / Cultural Fit

  3. Click 'Generate'

LR-AI creates your cover letter in 30-60 seconds, automatically referencing your resume and job description.


Pro users get 5 total attempts per cover letter: 1 initial generation + 4 regenerations with different settings.

Why regenerate?

  • Try different tones

  • Adjust length based on employer preferences

  • Change focus (emphasize skills vs experience)

  • Preserve specific parts (greeting, closing)

Each regeneration uses the same base info but produces different content. Free users get 1 generation only (no regenerations).


Yes! Full editing control: change any paragraph, add personal anecdotes, adjust tone and wording, shorten or expand sections, and fix any LR-AI quirks. Most users do light editing (10-20%) to add personal touches.

Job Tracking


Built-in application tracker lets you save job descriptions, link tailored resumes to specific jobs, mark application status (Applied, Interviewing, Accepted, Rejected), add notes and dates, and view application history timeline. Everything is organized in one place.


Saved (Job saved but haven't applied yet), Applied (Application submitted), Interviewing (In interview process), Accepted (Job offer received), Rejected (Application rejected), and Withdrawn (You withdrew application). You can also add custom notes to each status update.

ATS Optimization


ATS = Applicant Tracking System. Software used by 98% of Fortune 500 companies to scan and parse resumes, filter candidates by keywords, rank applicants, and manage hiring workflow. The problem: Poorly formatted resumes get rejected automatically, even if you're qualified. Our solution: All resumes are ATS-optimized by default (proper formatting, keyword placement, clean structure).


100% yes. Every template is designed for ATS compatibility with standard section headings, simple formatting (no text boxes, images, or complex tables), keyword optimization, consistent date formats, clean fonts, and proper hierarchy. We test all templates against real ATS systems (Workday, Greenhouse, Lever, Taleo).


Our ATS Style Score estimates how well your resume matches job requirements. 80-100: Excellent keyword alignment. 60-79: Good match with room for improvement. 40-59: Fair – consider adding more relevant keywords. 0-39: Needs significant improvement. Note: This is our estimation based on keyword matching and formatting best practices – actual ATS systems vary by employer.

Exports & Downloads


Free: PDF with small watermark (bottom of page). Pro: PDF (no watermark) and DOCX (Microsoft Word). Both formats are ATS-compatible, print-ready, and recruiter-friendly.


Unlimited downloads on both Free and Pro. Once a resume is created, you can re-download anytime, switch templates and re-download, download for different jobs, and keep local copies. Your resumes are saved in your account forever (even if you downgrade to Free).

Account & Privacy


Yes. Our security measures include:

  • SSL/TLS encryption for all data in transit

  • Encryption at rest for database storage

  • Secure authentication (bcrypt password hashing)

  • We never sell or share your personal data

  • Your resumes are private (not searchable)

  • No public profiles unless you choose to share

  • GDPR compliant (EU data protection)


Only you. Your resumes are 100% private unless you share a link (you control who gets it) or download and send to employers. We never show your resume to recruiters, make your profile searchable, or share data with third parties (except payment processor Stripe).


Absolutely not. We make money from subscriptions ($19.99/mo Pro tier), not selling data. We use your data only to generate your resumes and cover letters, improve LR-AI models (anonymized, aggregated data), and send account-related emails (password resets, billing). You can opt out of marketing emails anytime.

Troubleshooting


Common reasons: 1) Free tier + watermark: Free users get PDF with small watermark (this is normal). Upgrade to Pro for watermark-free PDF and DOCX. 2) Browser blocker: Pop-up blocker might block download. Check browser settings. 3) Network issue: Slow connection can interrupt download. 4) Ad blocker: Some ad blockers interfere with downloads. Temporarily disable or whitelist our site.


Check monthly limit (Free = 3/month, Pro = 50/month), verify job description is pasted (minimum 100 characters), wait 60-90 seconds (LR-AI processing takes time during peak hours), refresh page, or try different browser. If LR-AI seems stuck for 2+ minutes, contact support.


Options: 1) Upgrade to Pro: Get 50 resumes/month instead of 3 ($19.99/mo). 2) Wait for reset: Limits reset on the 1st of each month. 3) Edit existing resumes: You can modify and re-download existing resumes unlimited times (only new LR-AI generations count). 4) Use base resume: Manually customize your base resume for specific jobs (no LR-AI = no limit).

Billing


Free tier: No billing – free forever. Pro tier Monthly: $19.99 charged every month on your signup date. Pro tier Annual: $179 charged once per year. Payment method: Credit/debit card via Stripe (secure). Auto-renewal: Yes (cancel anytime to stop future charges). Receipts: Emailed automatically after each charge.


Go to Account Settings → Billing, click 'Cancel Subscription', and confirm cancellation. Pro access continues until end of current billing period, no future charges, and auto-downgrade to Free tier after period ends. All data remains saved. No cancellation fee. No questions asked.


Day 1: Payment attempt fails → Email notification. Day 3: Retry charge → Email reminder to update card. Day 7: Final retry → Account suspended if fails. During suspension: Can't create new resumes, can still access existing resumes, can update payment method to reactivate. After reactivation: Immediate charge + restored Pro access.

Still have questions?

Can't find the answer you're looking for? Our support team is here to help you land your dream job.
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Pro Users: 24hr email support · Free Users: 48-72hr response